Returns & Exchanges
At GH Global, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for most unused items. If your order doesn't meet your expectations, simply follow our streamlined process to receive a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log in to your GH Global account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and any promotional inserts or accessories are included.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.